A bond is security a tenant pays against damage or unpaid rent. The maximum in New Zealand, lodgement rules, and pet bonds.
⚠️ This entry contains figures or rules that change with government policy or RBNZ settings. Check the current position at the source link below before relying on it.
A bond is money a tenant pays at the start of a tenancy, held by Tenancy Services as security against damage, unpaid rent or other breaches.
The bond must be lodged with Tenancy Services — landlords cannot hold it themselves. As of 29 June 2026, all bond transactions are handled online through Bond Hub, Tenancy Services' platform, or through integrated property management software.
The bond is refunded to the tenant, or applied to unpaid rent or damage beyond fair wear and tear. Disputes go to the Tenancy Tribunal.
"Fair wear and tear" is not the same as damage. Carpet worn from ordinary use, or paint faded over years, is wear and tear and cannot be deducted. Tribunal decisions consistently distinguish these, and landlords who claim for wear and tear generally lose.
Photograph and date the property at move-in and move-out. Nearly every contested bond claim turns on evidence of condition. Without it, the claim usually fails.
Holding a bond without lodging it is unlawful and carries penalties.
Last reviewed: 1 August 2026 · General information only, not legal advice.
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